Citigroup Introduces AI Tools for Hong Kong Employees

Published 7 hours agoC

Citigroup Introduces AI Tools for Hong Kong Employees

Citigroup has rolled out 'Citi AI,' a new suite of artificial intelligence tools designed to boost efficiency for its employees in Hong Kong. This innovative set of tools aids in tasks such as retrieving information from the bank’s policy library, summarizing documents, and drafting electronic communications, thereby enhancing internal operations and productivity.

The initiative aligns with the Hong Kong Monetary Authority's efforts to promote responsible AI use within the banking sector, underscoring Citigroup’s commitment to maintaining industry standards. According to Reuters, the Citi AI tools are now available to approximately 150,000 employees across 11 countries, including the U.S., India, and Singapore. Plans are in place to extend this availability to more markets later this year, reflecting the company's global AI strategy.

The launch of Citi AI follows a recent restructuring move by Citigroup, which involved cutting up to 200 IT contractor roles in China. This decision is part of a broader strategy to enhance global risk management and data governance through the hiring of internal staff. These strategic moves underscore Citigroup’s focus on strengthening its operational infrastructure while leveraging technology to improve efficiency and compliance.

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