Jim Cramer Praises Salesforce's AI, Discusses CEO's Concerns

Published 4 hours agoCRM

Jim Cramer Praises Salesforce's AI, Discusses CEO's Concerns

Jim Cramer recently shared his positive outlook on Salesforce and its CEO, Marc Benioff, particularly applauding the company's AI product, Agentforce. Cramer described Agentforce as 'the best use of AI' he has seen, correlating its innovative approach with a surge in Salesforce's stock, as reported by Benzinga.

During a discussion with Cramer, Marc Benioff emphasized the importance of privacy in the development of generative AI products, pointing out their potential to 'hallucinate' or fabricate data. To counter these issues, Benioff highlighted the necessity of establishing a 'trust layer' to ensure data security, according to CNBC's reporting. Cramer also highlighted that Salesforce's recent earnings results demonstrate promising potential for its AI technologies, with Benioff celebrating the success of Agentforce's AI-powered chatbots, as noted by NBC DFW.

Despite Cramer's overall optimism about Salesforce's advancements and market performance, he noted concerns surrounding Benioff's critical stance on the partnership between OpenAI and Microsoft. Insider Monkey emphasized that this perspective could present challenges that may influence future investment strategies.

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